This Privacy Policy applies to all users of the Royal Bet platform (royalbet-baji.com). By using the site, you agree to this policy. If you have any questions, please reach out to our support team.
When you register and use Royal Bet, we collect two types of data — information you provide directly, and information collected automatically. A full breakdown is listed below:
| Data Type |
Example |
Why We Collect It |
| Identity Information |
Name, date of birth, national ID number |
Age Verification & KYC |
| Contact Information |
Email, mobile number, address |
Account Management |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing |
| Device Information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Usage Data |
Pages visited, time spent playing |
Service Improvement |
| Location Data |
Approximate Geographic Location |
Compliance with Regional Regulations |
Please note: We never store your full bank account number or card number directly. Payment details are held on our payment partner's secure servers.
Some information is required — such as your name and mobile number at registration. Other details are optional — such as a profile photo. Skipping optional fields will not affect your access to core services.
Royal Bet collects data through several methods. For full transparency, each method is explained separately below:
- Directly from you: Through registration forms, KYC document submission, support contact, or survey completion.
- Automatically collected: Through cookies, log files, and web beacon technology when you visit the site.
- From Payment Providers: Payment confirmation details for transactions made via bKash, Nagad, or Rocket.
- From third-party verification providers: Verification details provided by the designated identity verification authority.
- From public sources: Sanctions lists or government databases used to prevent fraud or money laundering.
We do not track your personal posts or activity on social media. However, if you register using a social media login, we may receive basic profile information shared by that platform.
Royal Bet never uses your data without good reason. Every use of your information is backed by a specific and legitimate purpose:
- Account Creation & Management: To complete your registration and keep your account active.
- Identity & age verification: To prevent underage access to gaming and to meet legal obligations.
- Payment Processing: To process deposits and withdrawals securely and promptly.
- Customer support: To resolve your questions or complaints as quickly as possible.
- Fraud & Abuse Prevention: To protect the security of your account and funds.
- Personalized Experience: To recommend games, bonuses, and offers tailored to your preferences.
- Legal & Compliance Obligations: To comply with Anti-Money Laundering (AML) and other regulatory requirements.
- Service Improvement: To improve platform performance and enhance the user experience.
Marketing communications: With your consent, we send special offers and updates via email or SMS. You can opt out at any time — click the "Unsubscribe" link at the bottom of any email or contact our support team.
Royal Bet does not sell your personal data. However, information may be shared in certain specific circumstances:
- Service Partners: Payment processors, identity verification providers, and cloud hosting providers — all operating on our behalf and bound by our privacy standards.
- Law enforcement agencies: Required information is disclosed upon receipt of a valid court order or lawful government directive.
- Regulatory Authorities: For AML reporting to gaming licensing authorities or financial intelligence units.
- Business transfers: If Royal Bet ever merges with or is acquired by another company, users will be notified in advance.
We have signed Data Processing Agreements (DPA) with all our third-party partners. They may only use your data for the purposes we specify.
The Royal Bet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website recognize you.
We use the following types of cookies:
- Essential Cookies: To keep your login session active and ensure security. These cannot be disabled.
- Functional cookies: To remember your language preference, game settings, and similar choices. Optional.
- Analytics Cookies: To understand which parts of the site are used most (Google Analytics). Optional.
- Marketing Cookies: To show you relevant ads. This is only activated with your consent.
You can set your cookie preferences via the consent banner when you first visit the site. You can also manage cookies at any time through your browser settings — though some features may not function properly as a result.
We do not retain your data indefinitely. A specific retention period is set for each type of information:
- Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
- Transaction Data: 7 years (as required by financial regulations).
- KYC Documents: 5 years after account closure.
- Support conversations: 3 years.
- Cookies & Session Data: At the end of a session or up to 1 year, whichever comes first.
After the designated period, data is securely deleted or anonymized. For security, we use:
- 256-bit SSL/TLS encryption (for data transmission).
- AES-256 encryption (for data storage).
- Two-factor authentication (2FA) for login security.
- Regular security audits and penetration testing.
- Restricted access controls — only authorized personnel can view your data.
In the event of a data breach: In the event of a security breach, the relevant regulatory authority will be notified within 72 hours and affected users will be alerted by email at the earliest opportunity.
As a Royal Bet user, you have the following rights. To exercise any of them, contact our support team — we will respond within 30 days.
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You can request that any incorrect or outdated information be updated.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
You can request that your data not be used for specific purposes.
Right to Data Portability
You can export your data in a machine-readable format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
In certain cases, legal obligations may prevent us from fully fulfilling all requests. Where this applies, we will clearly explain the reason.
Royal Bet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If a user registers with a false age and this is later confirmed, the account will be immediately closed and all associated data deleted.
For Parents: If your child has accidentally registered on this site, please contact support@royalbet-baji.com immediately. We will close the account and delete all associated data within 24 hours.
Royal Bet may update this privacy policy from time to time — when new services are introduced, regulations change, or our operations evolve.
For significant changes:
- Advance notification will be sent to your registered email.
- A notice will be posted on the site homepage.
- The "Last Updated" date at the top of the page will reflect the change.
Continued use of the site after an updated policy is published will be considered acceptance of the new policy. We recommend visiting this page regularly.
For any privacy-related questions, requests, or complaints, please contact our Data Privacy Team:
Email: support@royalbet-baji.com
Subject Line: "Privacy Request — [your username]"
Response Time: Up to 30 business days
Help Center: Help Center Page View
Your privacy is our top priority. Your concerns matter to us, and we are always committed to resolving them. Being honest and transparent with you is at the core of everything we do.